Frequently Asked Questions
What Is Bulk SMS?
How Does Businesses Use Bulk SMS?
Why should businesses use bulk SMS?
Reasons for Using SMS Bulk
Bulk SMS is the best way to increase your business sales, as it is very effective way to promote new products and offers. With this in mind, bulk SMS is likely to opened contrary to an email, which will probably end up in the spam folder.
Bulk SMS are used by smart brands to request their customers to rate a service or give a feedback after an interaction. It can be used as a rating service by asking customers to rate their experience as soon as they leave a store. Bulk SMS can be sent within minutes and can be read quickly.
Presently, we are constantly bombarded with a lot of information, which leads to forgetting dates, events and promotions. The client needs a reminder about schedules or arrangements. Bulk SMS can be used to inform customers about the time and location of an appointment or meeting.
The perception of a company can be improved with sending customers a reminder of a booked event like a fitness class, a consultation or an upcoming sale, especially since they are likely to have forgotten about the arrangement. It can save a business time and money.
E-commerce companies are the perfect examples of attracting customers to their brands. They use well- timed bulk SMS alerts to keep customers updated about their orders and delivery status.